FAQ

Where Do I Go To Retrieve My Order?

To access your order you must do one of the following:

  • Join the discord server and make a ticket | discord.gg/cvKv2RNxUZ
  • Message and follow us on Tiktok |@shopamppets
  • Send us an Email |adoptmepets.storeofficial@gmail.com

Will I Get Banned?

  • Is There a Risk of Getting Banned?

    We take every possible step to keep your account safe, and so far, we haven’t received any reports of account bans from our customers. For added peace of mind, we recommend using an alternate account when making trades, just to be extra cautious.

Where Can I Get Support?

  • You can get support from us by heading to our customer support page located at the top of the screen.
  • An alternative option will be opening a support ticket in the discord | DISCORD

Why Do You Need My Address?

  • To process your payment, your card provider requires us to collect your full name and address. This is standard for most online purchases. Rest assured, this information is used solely to complete your transaction—we never share or sell your personal data.